FAQs

1.How do I pay?

Payment is via PayPal only. It’s one of the easiest ways to make payments online. While checking out your order you will be redirected to the PayPal website to make payment. You do not need a PayPal account to pay, you can use any Debit/Credit card that is supported by PayPal.

2. How will I receive my modules?

On checkout there is the option to download your chosen modules – Individual modules are in PDF format which nowadays open on most systems. You can also download free Acrobat reader for your device.
You also receive a confirmation email which also has the link for you to download your file.

The 17 Module download is in a zip file, we don’t suggest you open these on a mobile device as the file is over 12MB – again most systems can open .zip files. but there are free online and offline software that can open these files.  If you really struggle, use the contact form and give use your email address and name and our technical support will assist you to get your files in format that suits you.

3. Can I copy my modules for a friend?

 We priced our modules so that they are accessible to everyone. We can’t stop you from sharing your modules with friends, but they are protected by copyright, so copies should not be made without our permission. You can find out more in our Understanding IP and Copyright module.

4. What if what I want to know is not covered in the module I purchased?

Email us at hello@ourcraftythings.co.uk and we will do our best to help.

5. Can I request a refund?

We don’t expect anyone to want a refund as our modules deliver exactly what we say. But should you have a valid reason for a refund, please contact  hello@ourcraftythings.co.uk  within 48 hours of your purchase with your request.

6. Are there any other modules? 

Not yet, but if there is something that you think we should include please let us know.

7. What’s your Privacy Policy?

You can read our full privacy policy here, but rest assured that we will not abuse your data.

8. How can I use a Coupon

Enter the code into the grey box and click “Apply” you will then see below the price the value of the coupon deducted.
At various times coupons will be offered via our various social media channels.

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